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 C_C4H56I_34 Dumps with Practice Exam Questions Answers

Questions: 80 questions

Last Update: Apr 19, 2024

C_C4H56I_34 Question Includes: Single Choice Questions: 19, Multiple Choice Questions: 61,

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C_C4H56I_34 Questions and Answers

Question # 1

What options are available to automatically assign an employee or team to a case? Note: There are 2

correct answers to this question.


Define case types and assign responsible teams and employees.


Set up rule(s) for case routing to employees.


Set up rule(s) for case routing to teams.


Set up rules with BRF+.

Question # 2

Which of the following objects can be displayed in the Timeline tabstrip in the Customer Hub? Note:

There are 2 correct answers to this question.




Installed base





Question # 3

You cannot access cases in SAP Service Cloud Version 2. What could be the reason?


Access to the Case app is NOT enabled for the business user.


Access rights are directly assigned to the business user.


The employee is not assigned to the correct business role.


Access rights for cases are limited to read access.

Question # 4

Which of the following elements are mandatory to create a new product? Note: There are 2 correct

answers to this question.


Sales area data




Product group


Unit of measure

Question # 5

What functionality can you use to grant user access to an SAP S/4HANA transaction in SAP Service

Cloud Version 2 as an administrator? Note: There are 2 correct answers to this question.


Business flow


Custom entity




Configure the relevant action