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RCDDv14.1 Questions and Answers

Question # 6

When designing horizontal pathways, the ICT distribution designer should consider the design's ability to (Select two options.)

A.

handle only the day one needs as the future is unknown.

B.

minimize occupant disruption when horizontal pathways are accessed.

C.

handle at least 3 different cabling media types.

D.

accommodate cabling changes

E.

accommodate at least 50 percent future growth

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Question # 7

An ICT distribution designer is estimating the installation of five units of 1.5 m (5 ft) tong channel basket trays connected together in the ceiling. The total length of the pathway needed is 7 5 m (25 ft). How many supports will be needed''

A.

2

B.

5

C.

7

D.

10

E.

20

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Question # 8

Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?

A.

Resistive loop

B.

Ground loop

C.

Capacitive loop

D.

Inductive loop

E.

Conductive loop

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Question # 9

A company hires a program manager to create a healthcare management system. After five months the program manager identifies an opportunity to integrate an online medical solution, which could provide additional value to the stakeholders. The program sponsor approves the change in scope.

The program manager should ensure that the results obtained by this opportunity are working in tandem with which of the following?

A.

Critical success factors

B.

Key performance indicators

C.

Benefits management plan

D.

Stakeholder engagement plan

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Question # 10

Which type of scheduling chart utilizes predecessor and successor relationships when identifying tasks?

A.

PERT

B.

Calendar

C.

Milestone

D.

Gantt

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Question # 11

You have just finished a design calling for 15 telecommunications outlets. You received word that the owner has increased his requirements by 40%. What size commercial DD (distribution device) is required to accommodate the increase?

A.

660 mm (26 in)

B.

1015 mm (40 in)

C.

1346 mm (53 in)

D.

1676 mm (66 in)

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Question # 12

Which stakeholder of a project team is responsible to provide closeout documentation to the client? Architect

A.

Authority

B.

Having Jurisdiction (AHJ)

C.

Construction Manager

D.

ICT Distribution Designer/Project Manager

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Question # 13

The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs

What action should the program manager take to realign the program?

A.

Assess the program schedule and determine how to maintain all projects and components within the program

B.

Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close

C.

Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close

D.

Develop a change request to present to the governance board, accelerate some projects, close some projects and reassign some resources

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Question # 14

Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?

A.

Verify the equipment controls are in the proper operating position.

B.

Train workers to perform the LOTO process.

C.

Apply appropriate tags both locally and remotely.

D.

Confirm the device is de-energized by proving it will not run when started.

E.

Confirm all unnecessary items have been removed from the area.

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Question # 15

A program manager for the construction of a ship reviews the program management plan with a shipyard representative. The shipyard representative indicates that while 65 percent progress was anticipated only 60 percent has been achieved

What should the program manager do to ensure benefits realization?

A.

Conduct a program performance analysis based upon the deviation, and update the program business case to reflect the schedule delay

B.

Inform the program sponsor and the steering committee of the delay, and validate the program business case

C.

Analyze the impact of the delay, review risks, identify any corrective actions, and update the benefits management plan

D.

Update the program schedule, and escalate the issue to the program management office (PMO) to accelerate shipyard work.

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Question # 16

An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation

To obtain consensus among stakeholders, what should the program manager do?

A.

Ensure that the program considers organizational change management and outreach efforts to help convey program benefits

B.

Identify stakeholders who are opposed to the program, and present them with the value of the program's benefits

C.

Create focus groups representing different types of stakeholders and then meet with them at the program planning stage to hear their concerns

D.

Ask the program sponsor to be the interface with stakeholders for all future communications

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Question # 17

Stakeholders make ad-hoc requests on a routine basis. This causes duplication of reporting and communication gaps that affect the program's performance

To resolve this situation, which of the following must go through critical review and change"?

A.

Program Benefits Management domain

B.

Stakeholder communications requirements

C.

Program communications report

D.

Program communications management plan

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Question # 18

Placement of a buried OSP pathway in public Rights of Way may require a permit based on which of the following?

A.

Locating of other utilities

B.

Bonding and grounding of metallic conductors

C.

Fees calculated on distance

D.

Building entrance conduit plugging

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Question # 19

A voice over IP network that converges voice capabilities with softphones. Video communications, instant messaging is referred to as

A.

Ethernet network communications

B.

unified communications.

C.

mesh communications services

D.

converged communications

E.

unified fabric architecture

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Question # 20

During a program's definition phase, it is determined that the best approach for delivering the programs intended benefits is to supplement corporate resources with the procurement of specific products and services from external suppliers. The program manager should use which of the following to determine and/or document the results of the program procurement planning activity?

A.

Make of buy decisions, alternatives analyses approach to competition, and best mix of contract types

B.

Requests for proposals (RFPs), proposal evaluation criteria, contract management and best mix of contract types

C.

RFPs. alternatives analyses, approach to competition, and requests for quotes (RFQs)

D.

Make-or-buy decisions, proposal evaluation criteria contract management, and RFQs

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Question # 21

A new program is comprised of four component projects. The program manager must assign project managers to each of the tour projects. There are eight potential project managers to consider. What should the program manager do before assigning the project managers?

A.

Determine budgetary constraints related to the project managers' salaries

B.

Request performance feedback from the project managers' line managers

C.

Evaluate the project managers' skills and match them to the needs of the projects

D.

Interview each project manager to determine their career aspirations

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Question # 22

A program manager assigns project managers lo five component projects and continues to develop the program team. Which of the following represents the program manager's strategy?

A.

Rotate the responsibility for risk assessment among the program components

B.

Coach the project managers to manage project resources

C.

Cross-train the project managers to share expertise

D.

Prepare the project managers to assume larger roles with more responsibility.

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Question # 23

A component is scheduled to close at the end of the week. What should the program manager verity prior to allowing the component to close?

A.

The component has released resources to meet program objectives

B.

The component has met the quality requirements to meet program objectives

C.

The component has met the schedule requirements to meet program objectives

D.

The component has met the benefits realization criteria to meet program objectives

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Question # 24

A small regional utility closes a customer rewards program and transitions it to operations The executive sponsor and program manager are concerned about the impact on benefits realization The program manager assures the executive sponsor that any corrective actions will be included in the next phase.

What should the program manager do to ensure a successful transition?

A.

Ask each project manager to consolidate and file all program documentation in the corporate archives

B.

Obtain all project managers' contact information, and then have them reassigned back to their functional managers

C.

Ask the program's business analyst to collect all project information and create a report

D.

Ensure that all program documents, including lessons learned are archived in the knowledge repository

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Question # 25

A program with objectives trial impact a large segment of the population receives negative commentary from organizations representing the public interest What action should the program manager take first?

A.

Rework the stakeholder engagement plan to foster better relationships with the affected stakeholder groups

B.

Review the stakeholder register to determine the ability of the affected stakeholder group(s) to affect program outcomes

C.

Assess the risk of sustained negative media coverage

D.

Discuss the issues with the governance board to determine next steps

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Question # 26

The program sponsor requests a weekly performance report. The tools and techniques to monitor and control program performance include which of the following?

A.

Program management performance variances business criteria reweighting, root cause identification, and statistical sampling

B.

Interviewing, SWOT analysis, run chart and matrix-based charts

C.

Earned value management financial reporting systems, performance measurement techniques and program management information systems

D.

Delphi technique, scatter diagram. Pareto chart, and organization charts

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Question # 27

For optical fiber cabling, which of the following test instruments is used to locate and identify any anomalies?

A.

OTDR

B.

Optical power meter

C.

OLTS

D.

Spectrum analyzer

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Question # 28

A program is near completion and the benefits will be delivered shortly. The program manager prepares to initiate program closeout activities to release the program resources.

Before initiating closeout and releasing the resources, what should the program manager do?

A.

Review the benefits management plan with the program sponsor

B.

Obtain approval from the sponsor to close the program

C.

Prepare performance evaluations for all program personnel

D.

Prepare performance evaluations for all project personnel

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Question # 29

The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation

Which of the following metrics should the PMO capture on a monthly basis?

A.

Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)

B.

Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs

C.

Amount of hours spent on rework of software coding retesting, and on non-rework activities

D.

Absenteeism rate staff turnover and leave liability

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Question # 30

A program manager for the construction of an international event venue that will impact the local community needs to determine the best approach for communications. One of the conditions of the program is that after the event takes place a park will be built for the community's use.

What should the program manager do to ensure community support?

A.

Review the scope with the program sponsor and community representatives

B.

Organize an advocacy group and facilitate community engagement

C.

Negotiate the program scope with community representatives

D.

Ensure community representatives are part of the steering committee

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Question # 31

You are designing a multi-story dwelling and need to place the CTR's. Every floor is not available. What is the alternate spacing for the CTRs?

A.

Every 2 floors

B.

Every 3 floors

C.

Every 4 floors

D.

Every 5 floors

E.

1st floor and midway up through the height of the building

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Question # 32

The transfer of unwanted signals may occur over one path or several paths. What method addresses the mitigation or suppression of unwanted signals?

A.

Mounting heights in racks and cabinets

B.

Bonding and grounding

C.

Signal coupling

D.

The use of unshielded cables

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Question # 33

The marketing department of a firm has tasked the organization to design a structured cabling system allowing them to support either 10G6aseT or HDBASE-T. The budget requires that only one cable type be installed and that it be MINIMUM compliant. Of the following choices, what is the choice with the MINIMUM solution/solutions for the client?

A.

Category 5e

B.

Category 6

C.

Category 6A

D.

Category 7

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Question # 34

A component protect of a multiyear program delivers all expected products and services as anticipated. The component project manager obtains approvals from the stakeholders and transitions the benefits to operations

What should the program manager do next?

A.

Reassign the component project manager to another component project or activity

B.

Verify that the benefits were delivered and authorize component project closure

C.

Conduct a program audit to confirm that the component protect is complete

D.

Keep the component project open until the program benefits are realized

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Question # 35

The type of apparatus housed in ERs varies greatly in size, purpose and function. Which two of the following active equipment is included? (Select two options.)

A.

Cross-connect facilities

B.

Telecommunication’s equipment

C.

Environmental controls

D.

Lighting controls

E.

Building system equipment

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Question # 36

An ICT distribution designer is coordinating with local agencies for an upcoming campus improvement project which could affect the design. Which two of the following listed items will MINIMIZE design changes once the project begins? (Choose two.)

A.

Identification and agreement of conduit pathway routes

B.

Hand off of documentation to project manager

C.

Identification of maintenance holes, hand holes locations

D.

Approval of budget by chief financial officer (CFO)

E.

Approval of permit by AHJ - local Fire Marshal

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Question # 37

To increase its presence and promote its products and services in new markets, a company begins to implement its new business strategy. The company's CEO endorses a new program to promote and support this strategy However before the program is formally initialed, this strategy must be aligned with the organization's strategic goals and objectives.

What should the program manager develop first?

A.

Program's risk threshold

B.

Program risk management plan

C.

Program resource management plan

D.

Program risk and issue governance forum

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Question # 38

What's the MINIMUM depth of a trench from top of the cable/conduit to final grade? (Select two options.)

A.

305 mm(12 in)

B.

610 mm (24 in)

C.

914 mm (36 in)

D.

1270 mm (50 in)

E.

Below the area's 50-year frost line

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Question # 39

In the last year, all program phase gate reviews received excellent feedback and exceeded stakeholder expectations recently, the customer decides that there is no need to continue phase gate reviews.

What should the program manager do next?

A.

Ask the stakeholders what they want and proceed with their recommendations

B.

Agree with the customer and Initiate change control procedures

C.

Continue periodic gate reviews to maintain program effectiveness for benefits realization

D.

Replace program reviews with periodic communications of the program's status

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Question # 40

Exhibit:

In this future marina layout, assuming that there are fewer than 10 slips being cabled, what would be the pre-cabling guideline to follow for terminal A?

A.

Installed one or two pair cables from the boat slips to a distribution terminal on the closest point of land.

B.

Place distribution cable onto the dock and terminate in a suitable cabinet or enclosure. Install service drop to each boat slip.

C.

Pre-cable each boat slip during construction.

D.

For security, each install should be terminated in the patch panel/cross-connect at the dockmaster or marina office.

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Question # 41

A project is assigned to a qualified project manager by the program manager I he client rejects the project manager due to a lack of proper qualifications to manage such a project

What should the program manager do next?

A.

Reassess the project manager's credentials

B.

Assign a different project manager

C.

Review the skill requirements of the project.

D.

Apply the competence assessment techniques to resolve the issue

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Question # 42

Coupling with electrical circuits can create inductive interference to telecommunications facilities. Which of the following can decrease the coupling effect?

A.

Decrease the exposure length

B.

Make sure that the single-phase components add in phase

C.

Decrease the physical separation

D.

Increase the earth resistance

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Question # 43

A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.

Which of the following actions should the program manager take?

A.

Focus on the internal stakeholders to ensure cost and) schedule objectives are achieved

B.

Balance stakeholder needs through the use of trade-offs among the stakeholder groups

C.

Focus on the external stakeholders to ensure the intended benefits are achieved

D.

Conduct a stakeholder meeting to allow everyone to state their priorities

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Question # 44

Near the completion of a transformation program, the operations manager is concerned that their department failed lo be notified in advance of the new service being transitioned into operations. They claim that their department did not approve this service and is now unprepared and untrained to support the transformation.

What should the program manager have done first to prevent this?

A.

Added the operations manager as a key stakeholder

B.

Created a transition plan during the planning phase for the impacted operational area

C.

Ensured there was a communications management plan that included the transition to operations

D.

Drafted a training plan with assistance from the program management office (PMO) or human resource department before transitioning it to operations

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Question # 45

A client hired an ICT distribution designer who is designing some additional capacity for a customer owned aerial outside plant. Which of the following would be a PRIMARY consideration?

A.

Clearances will still be adequate with the added equipment.

B.

That all of the poles on the path are at least Class 3.

C.

Sufficient space exists to install additional guying if required.

D.

Utility coordination with public utilities verifies minimum inductive interference.

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Question # 46

A program manager is responsible for constructing a USS50 million building Management suggests it will take three years to complete The program manager can select a design-build option to optimize the construction schedule to 1 5 years However heavy demand for steel is causing price increases and delivery delays. II this trend continues, it could take as long as 4.5 years to complete construction. You learn that a new technology can yield a definitive delivery schedule of 1 25 years

What is the expected time of delivery?

A.

1.25 years

B.

1 50 years

C.

175 years

D.

1 00 years

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Question # 47

A program manager has a multiple-project program that is scheduled to be completed by year's end. During the program delivery phases of the protects several mandatory changes are identified that would extend the program's completion date

What is the next step for the program manager?

A.

Apply resource leveling to ensure the program is completed on schedule

B.

Update the schedule to reflect the extended completion date

C.

Adjust working hours to ensure the program is completed on schedule

D.

Submit a change request to extend the program schedule

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Question # 48

An organization must accelerate a product to market. The program manager completes the preliminary program slaps and holds a kick-off meeting Project managers submit their preliminary schedules for review

What should the program manager do next?

A.

Assign resources lo the schedule and report the revised delivery date to the project managers

B.

Work with the project managers to refine the project schedules and deliverables to align with the program milestones

C.

Revise the project schedules to meet the program schedule and communicate to stakeholders

D.

Integrate the project schedules into the program schedule and report the revised delivery date to the project managers

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