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A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:
The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
Which of the following practices has improved management of the customer pipeline?
Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
Which of the following situations is an example of inventory being held as a way to balance supply and demand?
Compared to a global strategy, a multicountry strategy would be characterized by:
A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
Maintaining a long-term collaborative relationship with a trading partner requires:
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
The primary reason for a firm to pursue strategic supply chain activities is to:
A manufacturer can simplify the forecasting process by pooling demand forecasts for a product group and then:
Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?
A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?
A firm has discovered a product quality issue. What should be the first step in responding to this issue?
Which of the following measures effectively evaluates overall resources in a distribution warehouse?
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Which of the following ISO standards is used to assist organizations with sustainable development?
An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?
Which mode of long distance transportation would cost the least per ton mile?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
In the Supply Chain Operations Reference-model (SCOR®), the cash-to-cash cycle time for a manufacturing company is the number of days between which two of the following situations?
Inventory parameters established using analytic inventory techniques typically are based on balancing:
A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
What is the primary role of marketing in supporting supply chain management?
When designing a supply chain for strategic advantage, a company first should consider:
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
The probability of customer dissatisfaction is highest when which of the following conditions exists?
A company most likely would consider moving a portion of its manufacturing to a second location to:
The customer who provides point-of-sale data remains the sole decision-maker regarding order quantities when what type of inventory strategy is used?
A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?
The best way to manage a business relationship is to measure performance to:
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
A remanufacturer of equipment is most likely to have what type of supply chain?
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
The value that logistics provides within the supply chain can best be summarized as:
Which of the following organizational design choices is an example of vertical integration?
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Which of the following customer relationship management activities most appropriately is used for revenue generation?
The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
Bar codes and radio frequency identification systems are key technologies in supply chain systems because they perform which of the following functions?
A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
A corporation must consider which of the following factors when selecting its enterprise resources planning system?
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
A company is formally adhering to the principles of the UN Global Compact. After a review of their supply chain, they have found that a key supplier is in violation of the compact. The best action for the company to do first is:
Which of the following factors typically is the most significant impediment to implementing collaborative commerce?
Which of the following considerations is an important supply chain design decision?
Which of the following is the key benefit obtained by using technology in supply chain?
Which of the following supply chain areas utilize order management cost metrics?
A company that manufactures complex mechanical assemblies to customer order and ships them directly to the customer is implementing manufacturing cells. The benefit most likely to result from this effort is a reduction in the:
Which of the following statements best identifies the value of using a supplier rating system?
Which of the following warehousing approaches combines inventory from multiple suppliers into a consolidated shipment to a specific customer?
Supply chain disruption avoidance measures typically are based on distinguishing:
Which of the following criteria is the primary factor when considering storage locations for high volume products?
A company with a fleet of trucks is considering using a third-party logistics (3PL) provider to distribute a new product. Which of the following benefits most likely will result?
A shipping company investing to reduce damages due to weather conditions is an example of:
Risk management assessment tools are common techniques used in which certification program?
Which of the following tools has improved management of the customer pipeline?
A company recently faced an increase in backorders. The company’s marketing department recently ran a sales promotion. The purchasing and planning departments were not aware of the promotional activity. Which of the following processes will help to solve this type of problem in the future?
Point-of-sale information fails to measure actual demand most likely because:
A company that is having difficulties prioritizing resources against a long list of improvement projects should use which of the following processes?
Which of the following variables is the most appropriate customer-facing goal used to determine the target inventory level?
A retailer that imports furniture from several manufactures in low-wage countries wants to reduce variability in quality. The retailer has proposed merging with one of the manufacturers and giving it sole responsibility for one product family. The proposed merger is an example of:
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
Which of the following factors is a key motivation for supply chain collaboration?
A distribution requirements planning (DRP) system it implemented to primary to monitor or manage:
Which of the following responses to risk best describes the evolving concept of flexibility in supply chain risk management?
Unresolved conflicts from the sales and operations planning (S&OP) process will result in which of the following outcomes?
Which of the following transportation modes has the highest fixed cost and the lowest variable cost structure?
Improving fill rate is an objective related to which of the following perspectives of a balanced scorecard?
Which of the following options typically is a component of sales force automation during implementation of customer relationship management (CRM)?
The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
Which of the following actions would be most appropriate for an enterprise that has successfully integrated internal supply chain management systems and functions?
Which of the following elements is critical to successfully using a sales and operations planning process?
Sourcing via an internet-based trading exchange would be most appropriate for which of the following types of raw materials?
An effective procurement strategy for commodity products should focus on:
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
Which of the following strategies would increase overall supply chain risk?
Direct shipment distribution typically offers which of the following advantages?
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
Which of the following statements about the use of bar code labels for product identification in the supply chain is true?
What is the primary benefit of using modular rather than integral designs?
A new distribution warehouse is added to an existing supply chain network. Which of the following factors primarily is responsible for the resulting overall reduction of customer delivery lead times?
Which of the following strategies is most appropriate for managing unknown risks in a global supply chain?
A company has adequate average available capacity but does not maintain surge capacity. With a distribution route to manage, which of the following actions will provide the most capacity relief?
Which of the following circumstances best describes a roadblock to implementing customer relationship management (CRM)?
A group of trading partners that uses the triple bottom line (TBL) to measure its performance is focusing on:
A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?
An insurance broker is interested in increasing price competition among its carriers. Which of the following strategies would be an efficient way to enable the price reductions?
Organizations that change from a traditional purchasing perspective to a supply chain perspective most likely will adopt techniques related to:
A large retailer has negotiated buyback contracts with several suppliers. The suppliers typically will need which of the following systems to effectively implement the contracts?
Which of the following factors is crucial to advancing cooperation between customers and suppliers?
In a supply chain network, the distribution center (DC) provides which of the following functions for the factory?
A company is seeking to attract recent college graduates as customers. Which of the following market characteristics should the company use in order to segment its customers?
Which of the following performance indicators can be used to measure the effectiveness of a vendor-managed inventory program?
In order to bring a new product to market quickly while maximizing customer value and minimizing costs, a company should leverage:
When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?
A company is considering relocating production to a lower-wage country. Volatility in which of the following areas most likely would impact profitability without modifying product landed costs?
In the Supply Chain Operations Reference (SCOR) model, which of the following metrics measures responsiveness of a supply chain?
Which of the following factors typically is most important to a company that uses the chase production strategy when evaluating potential suppliers for a component?
Which of the following cost elements typically would be included in the cost of carrying inventory?
A company faces highly unpredictable demand for an end item. Which of the following production methods would work best for meeting customer demand within a reasonable lead time?
A role-based entry into a company’s system that aggregates all required sources of information into a single environment is known as:
Which of the following benefits would a company realize by implementing software-as-a-service (SaaS)?
Which of the following sustainability tools is most appropriate for managing environmental compliance with regulatory requirements?
A large retailer would like to reduce inventory investment in its distribution network. Which of the following actions is most likely to produce the desired result in the shortest time?
A global manufacturing is implementing a remanufacturing program to improve its triple bottom line (TBL). Which dimension of TBL will the new program positively affect?
A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?
A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?
A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
A company closely monitors supplier performance and notices recent late deliveries from one supplier. The supplier discloses flood damage at the plant. The company quickly shifts sourcing to a new supplier and has minimal loss of sales. Which of the following risk strategies reflects the company's actions?
A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:
In an advanced planning system, which of the following modules feeds the master planning module?
A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
The use of a seasonal index as a forecasting technique measures the ratio of the:
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
TESTED 25 Apr 2024