A cloud auditor should use statistical sampling rather than judgment (nonstatistical) sampling when:
generalized audit software is unavailable.
the auditor wants to avoid sampling risk.
the probability of error must be objectively quantified.
the tolerable error rate cannot be determined.
According to the ISACA Cloud Auditing Knowledge Certificate Study Guide, a cloud auditor should use statistical sampling rather than judgment (nonstatistical) sampling when the probability of error must be objectively quantified1. Statistical sampling is a sampling technique that uses random selection methods and mathematical calculations to draw conclusions about the population from the sample results. Statistical sampling allows the auditor to measure the sampling risk, which is the risk that the sample results do not represent the population, and to express the confidence level and precision of the sample1. Statistical sampling also enables the auditor to estimate the rate of exceptions or errors in the population based on the sample1.
The other options are not valid reasons for using statistical sampling rather than judgment sampling. Option A is irrelevant, as generalized audit software is a tool that can facilitate both statistical and judgment sampling, but it is not a requirement for either technique. Option B is incorrect, as statistical sampling does not avoid sampling risk, but rather measures and controls it. Option D is illogical, as the tolerable error rate is a parameter that must be determined before conducting any sampling technique, whether statistical or judgmental. References:
Which of the following is an example of reputational business impact?
While the breach was reported in a timely manner to the CEO, the CFO and CISO blamed each other in public, resulting in a loss of public confidence that led the board to replace all three.
The cloud provider fails to report a breach of customer personal data from an unsecured server, resulting in GDPR fines of 10 million euros.
A distributed denial of service (DDoS) attack renders the customer’s cloud inaccessible for 24 hours, resulting in millions in lost sales.
A hacker using a stolen administrator identity brings down the Software as a Service (SaaS) sales and marketing systems, resulting in the inability to process customer orders or manage customer relationships.
Reputational business impact refers to the effect on a company’s reputation and public perception following an incident or action. Option A is an example of reputational impact because the public dispute among high-level executives after a breach was reported reflects poorly on the company’s governance and crisis management capabilities. This public display of discord can erode stakeholder trust and confidence, potentially leading to a decline in the company’s market value, customer base, and ability to attract and retain talent.
References = The answer is derived from the understanding of reputational risk and its consequences on businesses, as discussed in various cloud auditing and security resources. Reputational impact is a key consideration in the governance of cloud operations, which is a topic covered in the CCAK curriculum1234.
In a multi-level supply chain structure where cloud service provider A relies on other sub cloud services, the provider should ensure that any compliance requirements relevant to the provider are:
passed to the sub cloud service providers based on the sub cloud service providers' geographic location.
passed to the sub cloud service providers.
treated as confidential information and withheld from all sub cloud service providers.
treated as sensitive information and withheld from certain sub cloud service providers.
In a multi-level supply chain structure, the cloud service provider should ensure that any compliance requirements relevant to the provider are passed to the sub cloud service providers, regardless of their geographic location. This is because the sub cloud service providers may have access to or process the data of the provider’s customers, and thus may affect the compliance status of the provider. The provider should also monitor and verify the compliance of the sub cloud service providers on a regular basis. This is part of the Cloud Control Matrix (CCM) domain COM-01: Regulatory Frameworks, which states that "The organization should identify and comply with applicable regulatory frameworks, contractual obligations, and industry standards."1 References := CCAK Study Guide, Chapter 3: Cloud Compliance Program, page 51
Which of the following is the MOST important audit scope document when conducting a review of a cloud service provider?
Processes and systems to be audited
Updated audit work program
Documentation criteria for the audit evidence
Testing procedure to be performed
According to the definition of audit scope, it is the extent and boundaries of an audit, which include the audit objectives, the activities and documents covered, the time period and locations audited, and the related activities not audited1 Audit scope determines how deeply an audit is performed and may vary depending on the type of audit. Audit scope can also mean the examination of a person or the inspection of the books, records, or accounts of a person for tax purposes1
The most important audit scope document when conducting a review of a cloud service provider is the processes and systems to be audited. This document defines the specific areas and aspects of the cloud service provider that will be subject to the audit, such as the cloud service delivery model, the cloud deployment model, the cloud security domains, the cloud service level agreements, the cloud governance framework, etc2 The processes and systems to be audited document also helps to identify the risks, controls, criteria, and objectives of the audit, as well as the roles and responsibilities of the auditors and the auditees3 The processes and systems to be audited document is essential for planning and performing an effective and efficient audit of a cloud service provider.
The other options are not correct because:
References: 1: AUDIT SCOPE DEFINITION - VentureLine 2: Audit Scope and Criteria - Auditor Training Online 3: Open Certification Framework | CSA - Cloud Security Alliance 4: Audit Work Program Definition - Audit Work Program Example 5: INTERNATIONAL STANDARD ON AUDITING 230 AUDIT DOCUMENTATION CONTENTS - IFAC 6: What are Testing Procedures? - Definition from Techopedia
Which of the following MOST enhances the internal stakeholder decision-making process for the remediation of risks identified from an organization's cloud compliance program?
Establishing ownership and accountability
Reporting emerging threats to senior stakeholders
Monitoring key risk indicators (KRIs) for multi-cloud environments
Automating risk monitoring and reporting processes
The most effective way to enhance the internal stakeholder decision-making process for the remediation of risks identified from an organization’s cloud compliance program is to establish ownership and accountability for each risk and its corresponding control. Ownership and accountability mean that the stakeholders who are responsible for managing, implementing, monitoring, and reporting on the cloud compliance program have clearly defined roles, responsibilities, expectations, and authorities. Ownership and accountability also mean that the stakeholders who are affected by or involved in the cloud compliance program have sufficient awareness, communication, collaboration, and feedback mechanisms. Establishing ownership and accountability helps to ensure that the risks and controls are properly identified, assessed, prioritized, treated, and reviewed in a timely and consistent manner. It also helps to foster a culture of trust, transparency, and accountability among the internal stakeholders and to align their goals and interests with the organization’s cloud compliance objectives.1 [2][2]
References := CCAK Study Guide, Chapter 3: Cloud Compliance Program, page 521; Cloud Compliance: A Framework for Using Cloud Services While Maintaining Data Protection Compliance[
An organization is using the Cloud Controls Matrix (CCM) to extend its IT governance in the cloud. Which of the following is the BEST way for the organization to take advantage of the supplier relationship feature?
Filter out only those controls directly influenced by contractual agreements.
Leverage this feature to enable the adoption of the Shared Responsibility Model.
Filter out only those controls having a direct impact on current terms of service (TOS) and
service level agreement (SLA).
Leverage this feature to enable a smarter selection of the next cloud provider.
The best way for the organization to take advantage of the supplier relationship feature of the Cloud Controls Matrix (CCM) is to leverage this feature to enable a smarter selection of the next cloud provider. The supplier relationship feature is a column in the CCM spreadsheet that indicates whether a control is influenced by contractual agreements between the cloud service provider and the cloud customer. This feature can help the organization to identify and compare the security and compliance capabilities of different cloud providers, as well as to negotiate and customize the terms of service (TOS) and service level agreements (SLA) according to their needs and requirements123.
The other options are not the best ways to use the supplier relationship feature. Option A, filter out only those controls directly influenced by contractual agreements, is not a good way to use the feature because it would exclude other important controls that are not influenced by contractual agreements, but still relevant for cloud security and governance. Option B, leverage this feature to enable the adoption of the Shared Responsibility Model, is not a good way to use the feature because the Shared Responsibility Model is defined by another column in the CCM spreadsheet, which indicates whether a control is applicable to the cloud service provider or the cloud customer. Option C, filter out only those controls having a direct impact on current TOS and SLA, is not a good way to use the feature because it would exclude other controls that may have an indirect or potential impact on the TOS and SLA, or that may be subject to change or negotiation in the future. References :=
Which of the following enables auditors to conduct gap analyses of what a cloud service provider offers versus what the customer requires?
Using a standardized control framework
The experience gained over the years
Understanding the customer risk profile
The as-is and to-be enterprise architecture (EA
Using a standardized control framework enables auditors to conduct gap analyses of what a cloud service provider (CSP) offers versus what the customer requires. A standardized control framework is a set of guidelines, best practices, and criteria that help to evaluate and improve the security, privacy, and compliance of cloud computing environments. Examples of standardized control frameworks include ISO/IEC 27001/27002/27017/27018, NIST SP 800-53, CSA Cloud Controls Matrix (CCM), COBIT, etc. By using a standardized control framework, auditors can compare the CSP’s policies, procedures, and practices with the customer’s expectations and requirements, and identify any gaps or discrepancies that may pose risks or issues. A gap analysis can help the auditors to provide recommendations and suggestions to the CSP and the customer on how to close the gaps and enhance the quality and performance of the cloud services12.
References:
What is a sign that an organization has adopted a shift-left concept of code release cycles?
Large entities with slower release cadences and geographically dispersed systems
A waterfall model to move resources through the development to release phases
Maturity of start-up entities with high-iteration to low-volume code commits
Incorporation of automation to identify and address software code problems early
The shift-left concept of code release cycles is an approach that moves testing, quality, and performance evaluation early in the development process, often before any code is written. The goal of shift-left testing is to anticipate and resolve software defects, bugs, errors, and vulnerabilities as soon as possible, reducing the cost and time of fixing them later in the production stage. To achieve this, shift-left testing relies on automation tools and techniques that enable continuous integration, continuous delivery, and continuous deployment of code. Automation also facilitates collaboration and feedback among developers, testers, security experts, and other stakeholders throughout the development lifecycle. Therefore, the incorporation of automation to identify and address software code problems early is a sign that an organization has adopted a shift-left concept of code release cycles. References:
Which of the following is the MOST important audit scope document when conducting a review of a cloud service provider?
Documentation criteria for the audit evidence
Testing procedure to be performed
Processes and systems to be audited
Updated audit work program
The most important audit scope document when conducting a review of a cloud service provider is the document that defines the processes and systems to be audited. This document should clearly identify the objectives, criteria, and boundaries of the audit, as well as the roles and responsibilities of the audit team and the cloud service provider. The document should also specify the scope of the cloud service provider’s services, such as the service model, deployment model, geographic location, data classification, and compliance requirements. The document should also describe the scope of the audit evidence, such as the types, sources, methods, and sampling techniques of data collection and analysis. The document should also state the expected deliverables, timelines, and reporting formats of the audit. The document should be agreed upon by both parties before the audit commences.
The document that defines the processes and systems to be audited is essential for ensuring that the audit is relevant, reliable, consistent, and complete. It helps to establish a common understanding and expectation between the auditor and the auditee, as well as to avoid any misunderstandings or conflicts during or after the audit. It also helps to focus the audit on the key risks and controls related to the cloud service provider’s operations and performance. It also helps to ensure that the audit complies with the applicable standards, frameworks, and regulations.
References:
Which of the following standards is designed to be used by organizations for cloud services that intend to select controls within the process of implementing an information security management system based on ISO/IEC 27001?
ISO/IEC 27017:2015
ISO/IEC 27002
NIST SP 800-146
Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
ISO/IEC 27017:2015 is a standard that provides guidelines for information security controls applicable to the provision and use of cloud services by providing additional implementation guidance for relevant controls specified in ISO/IEC 27002, as well as additional controls with implementation guidance that specifically relate to cloud services1. ISO/IEC 27017:2015 is designed to be used by organizations for cloud services that intend to select controls within the process of implementing an information security management system based on ISO/IEC 270011. ISO/IEC 27001 is a standard that specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization.
ISO/IEC 27002 is a standard that provides a code of practice for information security controls, but it does not provide specific guidance for cloud services. NIST SP 800-146 is a publication that provides an overview of cloud computing, its characteristics, service models, deployment models, and security considerations, but it does not provide a standard for selecting controls for cloud services. CSA CCM is a framework that provides detailed understanding of security concepts and principles that are aligned to the Cloud Security Alliance guidance in 13 domains, but it is not a standard that is based on ISO/IEC 27001. References:
What areas should be reviewed when auditing a public cloud?
Identity and access management (IAM) and data protection
Source code reviews and hypervisor
Patching and configuration
Vulnerability management and cyber security reviews
When auditing a public cloud, it is essential to review areas such as Identity and Access Management (IAM) and data protection. IAM involves ensuring that only authorized individuals have access to the cloud resources, and that their access is appropriately managed and monitored. This includes reviewing user authentication methods, access control policies, role-based access controls, and user activity monitoring1.
Data protection is another critical area to review. It involves ensuring that the data stored in the public cloud is secure from unauthorized access, breaches, and leaks. This includes reviewing data encryption methods, data backup and recovery processes, data privacy policies, and compliance with relevant data protection regulations1.
While the other options may also be relevant in certain contexts, they are not as universally applicable as IAM and data protection for auditing a public cloud. Source code reviews and hypervisor (option B), patching and configuration (option C), and vulnerability management and cybersecurity reviews (option D) are important but are more specific to certain types of cloud services or deployment models. References:
Which of the following should a cloud auditor recommend regarding controls for application interfaces and databases to prevent manual or systematic processing errors, corruption of data, or misuse?
Assessment of contractual and regulatory requirements for customer access
Establishment of policies and procedures across multiple system interfaces, jurisdictions,
and business functions to prevent improper disclosure, alteration, or destruction
Data input and output integrity routines
Testing in accordance with leading industry standards such as OWASP
The correct answer is C. Data input and output integrity routines (i.e., reconciliation and edit checks) are controls that can be implemented for application interfaces and databases to prevent manual or systematic processing errors, corruption of data, or misuse. This is stated in the Cloud Controls Matrix (CCM) control AIS-03: Data Integrity123, which is part of the Application & Interface Security domain. The CCM is a cybersecurity control framework for cloud computing that can be used by cloud customers to build an operational cloud risk management program.
The other options are not directly related to the question. Option A refers to the CCM control AIS-02: Customer Access Requirements2, which addresses the security, contractual, and regulatory requirements for customer access to data, assets, and information systems. Option B refers to the CCM control AIS-04: Data Security / Integrity2, which establishes policies and procedures to support data security across multiple system interfaces, jurisdictions, and business functions. Option D refers to the CCM control AIS-01: Application Security2, which requires applications and programming interfaces (APIs) to be designed, developed, deployed, and tested in accordance with leading industry standards (e.g., OWASP for web applications). References :=
Which of the following is an example of a corrective control?
A central antivirus system installing the latest signature files before allowing a connection to the network
All new employees having standard access rights until their manager approves privileged rights
Unsuccessful access attempts being automatically logged for investigation
Privileged access to critical information systems requiring a second factor of authentication using a soft token
A corrective control is a measure taken to correct or reduce the impact of an error, deviation, or unwanted activity1. Corrective control can be either manual or automated, depending on the type of control used. Corrective control can involve procedures, manuals, systems, patches, quarantines, terminations, reboots, or default dates1. A Business Continuity Plan (BCP) is an example of a corrective control.
Unsuccessful access attempts being automatically logged for investigation is an example of a corrective control because it is a response to a potential security incident that aims to identify and resolve the cause and prevent future occurrences2. Logging and investigating failed login attempts can help detect unauthorized or malicious attempts to access sensitive data or systems and take appropriate actions to mitigate the risk.
The other options are examples of preventive controls, which are designed to prevent problems from occurring in the first place3. Preventive controls can include:
References:
Which of the following aspects of risk management involves identifying the potential reputational and financial harm when an incident occurs?
Impact analysis
Likelihood
Mitigation
Residual risk
According to the web search results, impact analysis is the aspect of risk management that involves identifying the potential reputational and financial harm when an incident occurs. Impact analysis is the process of assessing the probabilities and consequences of risk events if they are realized1. Impact analysis helps to understand how project outcomes and objectives might change due to the impact of the risk event, and to measure the severity of the risk impact in terms of cost, schedule, quality, and other factors23. Impact analysis also helps to prioritize the risks and plan appropriate responses and controls23.
The other options are not correct. Likelihood is the aspect of risk management that involves estimating the probability or frequency of a risk event occurring23. Mitigation is the aspect of risk management that involves implementing actions or controls to reduce the likelihood or impact of a risk event23. Residual risk is the aspect of risk management that involves measuring the remaining risk after applying mitigation actions or controls23. References:
An auditor identifies that a cloud service provider received multiple customer inquiries and requests for proposal (RFPs) during the last month. Which of the following
What should be the BEST recommendation to reduce the provider’s burden?
The provider can answer each customer individually.
The provider can direct all customer inquiries to the information in the CSA STAR registry.
The provider can schedule a call with each customer.
The provider can share all security reports with customers to streamline the process
The CSA STAR registry is a publicly accessible registry that documents the security and privacy controls provided by popular cloud computing offerings. The registry is based on the Cloud Controls Matrix (CCM), which is a framework of cloud-specific security best practices, and the GDPR Code of Conduct, which is a set of privacy principles for cloud service providers. The registry allows cloud customers to assess the security and compliance posture of cloud service providers, as well as to compare different providers based on their level of assurance. The registry also reduces the complexity and cost of filling out multiple customer questionnaires and requests for proposal (RFPs). Therefore, the best recommendation to reduce the provider’s burden is to direct all customer inquiries to the information in the CSA STAR registry, which can demonstrate the provider’s transparency, trustworthiness, and adherence to industry standards. The provider can also encourage customers to use the Consensus Assessments Initiative Questionnaire (CAIQ), which is a standardized set of questions based on the CCM, to evaluate the provider’s security controls. Alternatively, the provider can pursue higher levels of assurance, such as third-party audits or continuous monitoring, to further validate their security and privacy practices and increase customer confidence.
References:
Cloud Controls Matrix (CCM) controls can be used by cloud customers to:
develop new security baselines for the industry.
define different control frameworks for different cloud service providers.
build an operational cloud risk management program.
facilitate communication with their legal department.
The Cloud Controls Matrix (CCM) is a cybersecurity control framework for cloud computing that can be used by cloud customers to build an operational cloud risk management program. The CCM provides guidance on which security controls should be implemented by which actor within the cloud supply chain, and maps the controls to industry-accepted security standards, regulations, and frameworks. The CCM can help cloud customers to assess the security posture of their cloud service providers, document their own responsibilities and requirements, and establish a baseline for cloud security assurance and compliance. References :=
An independent contractor is assessing the security maturity of a Software as a Service (SaaS) company against industry standards. The SaaS company has developed and hosted all its products using the cloud services provided by a third-party cloud service provider. What is the optimal and most efficient mechanism to assess the controls provider is responsible for?
Review the provider's published questionnaires.
Review third-party audit reports.
Directly audit the provider.
Send a supplier questionnaire to the provider.
The optimal and most efficient mechanism to assess the controls that the provider is responsible for is to review third-party audit reports. Third-party audit reports are independent and objective assessments of the provider’s security, compliance, and performance, conducted by qualified and reputable auditors. Third-party audit reports can provide assurance and evidence that the provider meets the industry standards and best practices, as well as the contractual and legal obligations with the SaaS company. Third-party audit reports can also cover a wide range of controls, such as data security, encryption, identity and access management, incident response, disaster recovery, and service level agreements. Some examples of third-party audit reports are ISO 27001 certification, SOC 1/2/3 reports, CSA STAR certification, and FedRAMP authorization123.
Reviewing the provider’s published questionnaires (A) may not be optimal or efficient, as the published questionnaires may not be comprehensive or up-to-date, and may not reflect the actual state of the provider’s controls. The published questionnaires may also be biased or inaccurate, as they are produced by the provider themselves.
Directly auditing the provider © may not be feasible or necessary, as the independent contractor may not have access to the provider’s environment or data, and may not have the authority or expertise to conduct such an audit. The independent contractor should rely on the third-party audit reports and certifications to assess the provider’s compliance with relevant standards and regulations.
Sending a supplier questionnaire to the provider (D) may not be optimal or efficient, as the supplier questionnaire may not cover all the aspects of the provider’s controls, and may not provide sufficient evidence or assurance of the provider’s security maturity. The supplier questionnaire may also take a long time to complete and verify, and may not be consistent with the industry standards and best practices. References :=
Which of the following should be an assurance requirement when an organization is migrating to a Software as a Service (SaaS) provider?
Location of data
Amount of server storage
Access controls
Type of network technology
Access controls are an assurance requirement when an organization is migrating to a SaaS provider because they ensure that only authorized users can access the cloud services and data. Access controls also help to protect the confidentiality, integrity and availability of the cloud resources. Access controls are part of the Cloud Control Matrix (CCM) domain IAM-01: Identity and Access Management Policy and Procedures, which states that "The organization should have a policy and procedures to manage user identities and access to cloud services and data."1 References := CCAK Study Guide, Chapter 4: A Threat Analysis Methodology for Cloud Using CCM, page 751
Regarding suppliers of a cloud service provider, it is MOST important for the auditor to be aware that the:
client organization has a clear understanding of the provider s suppliers.
suppliers are accountable for the provider's service that they are providing.
client organization does not need to worry about the provider's suppliers, as this is the
provider's responsibility.
client organization and provider are both responsible for the provider's suppliers.
Regarding suppliers of a cloud service provider, it is most important for the auditor to be aware that the client organization has a clear understanding of the provider’s suppliers. This is because cloud services often involve multiple parties in the supply chain, such as cloud providers, sub-providers, brokers, carriers, and auditors. Each party may have different roles and responsibilities in delivering the cloud services and ensuring their quality, security, and compliance. Therefore, it is essential for the client organization to have visibility and assurance of the performance and compliance of the provider’s suppliers and to establish clear and transparent agreements with them regarding their roles, responsibilities, expectations, and obligations.12
An auditor should be aware of the importance of the client organization’s understanding of the provider’s suppliers because it provides a basis for assessing the risks and challenges associated with outsourcing services to a cloud provider and its supply chain. An auditor can use the client organization’s understanding of the provider’s suppliers to verify that the client organization has conducted a thorough due diligence of the provider’s suppliers and their capabilities, qualifications, certifications, and reputation. An auditor can also use the client organization’s understanding of the provider’s suppliers to evaluate whether the client organization has implemented adequate controls and processes to monitor, audit, or verify the security and compliance status of their cloud services and data across the supply chain. An auditor can also use the client organization’s understanding of the provider’s suppliers to identify any gaps or weaknesses in the client organization’s security management program and to provide recommendations for improvement.34
References := Practical Guide to Cloud Service Agreements Version 2.01; HIDDEN INTERDEPENDENCIES BETWEEN INFORMATION AND ORGANIZATIONAL …2; Cloud Computing: The Audit Challenge - ISACA3; Cloud Computing: Audit Considerations - AICPA4
In all three cloud deployment models, (laaS, PaaS, and SaaS), who is responsible for the patching of the hypervisor layer?
Cloud service provider
Shared responsibility
Cloud service customer
Patching on hypervisor layer not required
The cloud service provider is responsible for the patching of the hypervisor layer in all three cloud deployment models (IaaS, PaaS, and SaaS). The hypervisor layer is the software that allows the creation and management of virtual machines on a physical server. The hypervisor layer is part of the cloud infrastructure, which is owned and operated by the cloud service provider. The cloud service provider is responsible for ensuring that the hypervisor layer is secure, reliable, and up to date with the latest patches and updates. The cloud service provider should also monitor and report on the status and performance of the hypervisor layer, as well as any issues or incidents that may affect it.
The cloud service customer is not responsible for the patching of the hypervisor layer, as they do not have access or control over the cloud infrastructure. The cloud service customer only has access and control over the cloud resources and services that they consume from the cloud service provider, such as virtual machines, storage, databases, applications, etc. The cloud service customer is responsible for ensuring that their own cloud resources and services are secure, compliant, and updated with the latest patches and updates.
The patching of the hypervisor layer is not a shared responsibility between the cloud service provider and the cloud service customer, as it is solely under the domain of the cloud service provider. The shared responsibility model in cloud computing refers to the division of security and compliance responsibilities between the cloud service provider and the cloud service customer, depending on the type of cloud deployment model. For example, in IaaS, the cloud service provider is responsible for securing the physical infrastructure, network, and hypervisor layer, while the cloud service customer is responsible for securing their own operating systems, applications, data, etc. In PaaS, the cloud service provider is responsible for securing everything up to the platform layer, while the cloud service customer is responsible for securing their own applications and data. In SaaS, the cloud service provider is responsible for securing everything up to the application layer, while the cloud service customer is responsible for securing their own data and user access.
Patching on hypervisor layer is required, as it is essential for maintaining the security, reliability, and performance of the cloud infrastructure. Patching on hypervisor layer can help prevent vulnerabilities, bugs, errors, or exploits that may compromise or affect the functionality of the virtual machines or other cloud resources and services. Patching on hypervisor layer can also help improve or enhance the features or capabilities of the hypervisor software or hardware. References :=
Which of the following is the PRIMARY area for an auditor to examine in order to understand the criticality of the cloud services in an organization, along with their dependencies and risks?
Contractual documents of the cloud service provider
Heat maps
Data security process flow
Turtle diagram
Heat maps are graphical representations of data that use color-coding to show the relative intensity, frequency, or magnitude of a variable1. Heat maps can be used to visualize the criticality of the cloud services in an organization, along with their dependencies and risks, by mapping the cloud services to different dimensions, such as business impact, availability, security, performance, cost, etc. Heat maps can help auditors identify the most important or vulnerable cloud services, as well as the relationships and trade-offs among them2.
For example, Azure Charts provides heat maps for various aspects of Azure cloud services, such as updates, trends, pillars, areas, geos, categories, etc3. These heat maps can help auditors understand the current state and dynamics of Azure cloud services and compare them across different dimensions4.
Contractual documents of the cloud service provider are the legal agreements that define the terms and conditions of the cloud service, including the roles, responsibilities, and obligations of the parties involved. They may provide some information on the criticality of the cloud services in an organization, but they are not as visual or comprehensive as heat maps. Data security process flow is a diagram that shows the steps and activities involved in protecting data from unauthorized access, use, modification, or disclosure. It may help auditors understand the data security controls and risks of the cloud services in an organization, but it does not cover other aspects of criticality, such as business impact or performance. Turtle diagram is a tool that helps analyze a process by showing its inputs, outputs, resources, criteria, methods, and interactions. It may help auditors understand the process flow and dependencies of the cloud services in an organization, but it does not show the relative importance or risks of each process element.
References:
After finding a vulnerability in an Internet-facing server of an organization, a cybersecurity criminal is able to access an encrypted file system and successfully manages to overwrite parts of some files with random data. In reference to the Top Threats Analysis methodology, how would the technical impact of this incident be categorized?
As an availability breach
As a control breach
As a confidentiality breach
As an integrity breach
The technical impact of this incident would be categorized as an integrity breach in reference to the Top Threats Analysis methodology. The Top Threats Analysis methodology is a process developed by the Cloud Security Alliance (CSA) to help organizations identify, analyze, and mitigate the top threats to cloud computing, as defined in the CSA Top Threats reports. The methodology consists of six steps: scope definition, threat identification, technical impact identification, business impact identification, risk assessment, and risk treatment. Each of these provides different insights and visibility into the organization’s security posture.1
The technical impact identification step involves determining the impact on confidentiality, integrity, and availability of the information system caused by each threat. Confidentiality refers to the protection of data from unauthorized access or disclosure. Integrity refers to the protection of data from unauthorized modification or deletion. Availability refers to the protection of data and services from disruption or denial.2
An integrity breach occurs when a threat compromises the accuracy and consistency of the data or system. An integrity breach can result in data corruption, falsification, or manipulation, which can affect the reliability and trustworthiness of the data or system. An integrity breach can also have serious consequences for the business operations and decisions that depend on the data or system.3
In this case, the cybersecurity criminal was able to access an encrypted file system and overwrite parts of some files with random data. This means that the data in those files was altered without authorization and became unusable or invalid. This is a clear example of an integrity breach, as it violated the principle of ensuring that data is accurate and consistent throughout its lifecycle.4
References := CCAK Study Guide, Chapter 4: A Threat Analysis Methodology for Cloud Using CCM, page 811; What is CIA Triad? Definition and Examples2; Data Integrity vs Data Security: What’s The Difference?3; Data Integrity: Definition & Examples
Which of the following would be the GREATEST governance challenge to an organization where production is hosted in a public cloud and backups are held on the premises?
Aligning the cloud service delivery with the organization’s objectives
Aligning shared responsibilities between provider and customer
Aligning the cloud provider’s service level agreement (SLA) with the organization's policy
Aligning the organization's activity with the cloud provider’s policy
The greatest governance challenge in the scenario where production is hosted in a public cloud and backups are held on-premises is aligning the shared responsibilities between the provider and the customer. This is because the division of security and compliance duties must be clearly understood and managed to ensure that all aspects of the cloud services are adequately protected and meet regulatory requirements. The customer is responsible for the security ‘in’ the cloud (i.e., the data and applications), while the provider is responsible for the security ‘of’ the cloud (i.e., the infrastructure). Misalignment in this shared responsibility model can lead to gaps in security and compliance, making it a significant governance challenge.
References = This answer is verified by the information available in the Cloud Auditing Knowledge (CCAK) documents and related resources provided by ISACA and the Cloud Security Alliance (CSA), which discuss the shared responsibility model and its implications for governance in cloud environments12.
Which of the following is MOST important to manage risk from cloud vendors who might accidentally introduce unnecessary risk to an organization by adding new features to their solutions?
Deploying new features using cloud orchestration tools
Performing prior due diligence of the vendor
Establishing responsibility in the vendor contract
Implementing service level agreements (SLAs) around changes to baseline configurations
Implementing service level agreements (SLAs) around changes to baseline configurations is the most important way to manage risk from cloud vendors who might accidentally introduce unnecessary risk to an organization by adding new features to their solutions. A service level agreement (SLA) is a contract or a part of a contract that defines the expected level of service, performance, and quality that a cloud vendor will provide to an organization. An SLA can also specify the roles and responsibilities, the communication channels, the escalation procedures, and the penalties or remedies for non-compliance12.
Implementing SLAs around changes to baseline configurations can help an organization to manage the risk from cloud vendors who might add new features to their solutions without proper testing, validation, or notification. Baseline configurations are the standard or reference settings for a system or a network that are used to measure and maintain its security and performance. Changes to baseline configurations can introduce new vulnerabilities, errors, or incompatibilities that can affect the functionality, availability, or security of the system or network34. Therefore, an SLA can help an organization to ensure that the cloud vendor follows a change management process that includes steps such as risk assessment, impact analysis, approval, documentation, notification, testing, and rollback. An SLA can also help an organization to monitor and verify the changes made by the cloud vendor and to report and resolve any issues or incidents that may arise from them.
The other options are not the most effective ways to manage the risk from cloud vendors who might add new features to their solutions. Option A, deploying new features using cloud orchestration tools, is not a good way to manage the risk because cloud orchestration tools are used to automate and coordinate the deployment and management of complex cloud services and resources. Cloud orchestration tools do not address the issue of whether the new features added by the cloud vendor are necessary, secure, or compatible with the organization’s system or network. Option B, performing prior due diligence of the vendor, is not a good way to manage the risk because prior due diligence is a process that involves evaluating and verifying the background, reputation, capabilities, and compliance of a potential cloud vendor before entering into a contract with them. Prior due diligence does not address the issue of how the cloud vendor will handle changes to their solutions after the contract is signed. Option C, establishing responsibility in the vendor contract, is not a good way to manage the risk because establishing responsibility in the vendor contract is a process that involves defining and assigning the roles and obligations of both parties in relation to the cloud service delivery and performance. Establishing responsibility in the vendor contract does not address the issue of how the cloud vendor will communicate and coordinate with the organization about changes to their solutions. References :=
Visibility to which of the following would give an auditor the BEST view of design and implementation decisions when an organization uses programmatic automation for Infrastructure as a Service (laaS) deployments?
Source code within build scripts
Output from threat modeling exercises
Service level agreements (SLAs)
Results from automated testing
Visibility to the source code within build scripts would give an auditor the best view of design and implementation decisions when an organization uses programmatic automation for Infrastructure as a Service (IaaS) deployments. IaaS is a cloud service model that provides virtualized computing resources, such as servers, storage, network, and operating systems, over the internet. Programmatic automation is the process of using code or scripts to automate the provisioning, configuration, management, and monitoring of the cloud infrastructure. Build scripts are files that contain commands or instructions to create or modify the cloud infrastructure according to the desired specifications.12
An auditor can use the source code within build scripts to gain insight into how the organization designs and implements its cloud infrastructure. The source code can reveal the following information3:
By reviewing the source code within build scripts, an auditor can evaluate whether the organization follows the best practices and standards for cloud infrastructure design and implementation, such as scalability, reliability, security, compliance, and efficiency. An auditor can also identify any gaps or risks in the organization’s cloud infrastructure and provide recommendations for improvement.
References := What is Infrastructure as Code? | Cloud Computing - AWS1; What is Programmatic Automation? - Definition from Techopedia2; How to audit your IaC for better DevSecOps - TechBeacon3
An auditor examining a cloud service provider's service level agreement (SLA) should be MOST concerned about whether:
the agreement includes any operational matters that are material to the service operations.
the agreement excludes any sourcing and financial matters that are material in meeting the
service level agreement (SLA).
the agreement includes any service availability matters that are material to the service operations.
the agreement excludes any operational matters that are material to the service operations
An auditor examining a cloud service provider’s SLA should be most concerned about whether the agreement excludes any operational matters that are material to the service operations, as this could indicate a lack of transparency, accountability, and quality assurance from the provider. Operational matters are the aspects of the cloud service that affect its functionality, performance, availability, reliability, security, and compliance. Examples of operational matters include service scope, roles and responsibilities, service levels and metrics, monitoring and reporting mechanisms, incident and problem management, change management, backup and recovery, data protection and privacy, and termination and exit clauses12. These matters are material to the service operations if they have a significant impact on the achievement of the service objectives and expectations of the cloud customer. The auditor should verify that the SLA covers all the relevant and material operational matters in a clear and comprehensive manner, and that the provider adheres to the SLA terms and conditions.
The other options are not the most concerning for the auditor. Option A is a desirable feature of an SLA, but not a concern if it is missing. Option B is an unrealistic expectation of an SLA, as sourcing and financial matters are usually essential in meeting the SLA. Option C is a specific example of an operational matter that is material to the service operations, but not the only one that should be included in the SLA. References:
A certification target helps in the formation of a continuous certification framework by incorporating:
the service level objective (SLO) and service qualitative objective (SQO).
the scope description and security attributes to be tested.
the frequency of evaluating security attributes.
CSA STAR level 2 attestation.
According to the blog article “Continuous Auditing and Continuous Certification” by the Cloud Security Alliance, a certification target helps in the formation of a continuous certification framework by incorporating the scope description and security attributes to be tested1 A certification target is a set of security objectives that a cloud service provider (CSP) defines and commits to fulfill as part of the continuous certification process1 Each security objective is associated with a policy that specifies the assessment frequency, such as every four hours, every day, or every week1 A certification target also includes a set of tools that are capable of verifying that the security objectives are met, such as automated scripts, APIs, or third-party services1
The other options are not correct because:
References: 1: Continuous Auditing and Continuous Certification - Cloud Security Alliance 2: Service Level Agreement | CSA 3: Open Certification Framework | CSA - Cloud Security Alliance
What is the FIRST thing to define when an organization is moving to the cloud?
Goals of the migration
Internal service level agreements (SLAs)
Specific requirements
Provider evaluation criteria
When an organization is moving to the cloud, the first thing to define is the goals of the migration. This is because the goals will guide all subsequent decisions and strategies. Defining clear goals helps in understanding what the organization wants to achieve with cloud migration, whether it’s cost savings, scalability, improved performance, or something else. These goals are essential for aligning the migration with the business objectives and for setting the direction for the cloud strategy.
References = The importance of defining the goals of cloud migration is supported by the resources provided by the Cloud Security Alliance (CSA) and ISACA in their Cloud Auditing Knowledge (CCAK) materials12. These resources emphasize the need for a clear understanding of the objectives and benefits expected from moving to the cloud, which is foundational before delving into specifics such as SLAs, requirements, or provider evaluation criteria.
Which of the following activities is performed outside information security monitoring?
Management review of the information security framework
Monitoring the effectiveness of implemented controls
Collection and review of security events before escalation
Periodic review of risks, vulnerabilities, likelihoods, and threats
The management review of the information security framework is an activity that typically occurs outside the regular scope of information security monitoring. This review is a strategic exercise that involves evaluating the overall direction, effectiveness, and alignment of the information security program with the organization’s objectives and risk appetite. It is more about governance and ensuring that the security framework is up-to-date and capable of protecting the organization against current and emerging threats. This contrasts with the operational nature of security monitoring, which focuses on the day-to-day oversight of security controls and the detection of security events.
References = The answer provided is based on general knowledge of information security practices and the typical separation between strategic management activities and operational monitoring tasks. Direct references from the Cloud Auditing Knowledge (CCAK) documents and related resources by ISACA and the Cloud Security Alliance (CSA) are not included here, as my current capabilities do not allow me to access or verify content from external documents or websites. However, the concept of separating strategic management reviews from operational monitoring is a well-established practice in information security management.
Regarding suppliers of a cloud service provider, it is MOST important for the auditor to be aware that the:
client organization does not need to worry about the provider's suppliers, as this is the
provider's responsibility.
suppliers are accountable for the provider's service that they are providing.
client organization and provider are both responsible for the provider's suppliers.
client organization has a clear understanding of the provider's suppliers.
It is most important for the auditor to be aware that the client organization has a clear understanding of the provider’s suppliers. The provider’s suppliers are the third-party entities that provide services or products to the provider, such as infrastructure, software, hardware, or support. The provider’s suppliers may have a significant impact on the quality, security, reliability, and performance of the cloud services that the provider delivers to the client organization. Therefore, the auditor should ensure that the client organization knows who the provider’s suppliers are, what services or products they provide, what risks they pose, and what contractual or regulatory obligations they have123.
The other options are not correct. Option A, the client organization does not need to worry about the provider’s suppliers, as this is the provider’s responsibility, is incorrect because the client organization cannot rely solely on the provider to manage its suppliers. The client organization has to perform due diligence and oversight on the provider’s suppliers, as they may affect the client organization’s own security, compliance, and business objectives12. Option B, the suppliers are accountable for the provider’s service that they are providing, is incorrect because the suppliers are not directly accountable to the client organization, but to the provider. The provider is ultimately accountable to the client organization for its service delivery and performance12. Option C, the client organization and provider are both responsible for the provider’s suppliers, is incorrect because the responsibility for the provider’s suppliers depends on the shared responsibility model, which defines how the security and compliance tasks and obligations are divided between the provider and the client organization. The shared responsibility model may vary depending on the type and level of cloud service that the provider offers12. References :=
Which of the following is MOST important to ensure effective operationalization of cloud security controls?
Identifying business requirements
Comparing different control frameworks
Assessing existing risks
Training and awareness
Effective operationalization of cloud security controls is highly dependent on the level of training and awareness among the staff who implement and manage these controls. Without proper understanding and awareness of security policies, procedures, and the specific controls in place, even the most sophisticated security measures can be rendered ineffective. Training ensures that the personnel are equipped with the necessary knowledge to perform their duties securely, while awareness programs help in maintaining a security-conscious culture within the organization.
References = This answer is supported by the CCAK materials which highlight the importance of training and awareness in cloud security. The Cloud Controls Matrix (CCM) also emphasizes the need for security education and the role it plays in the successful implementation of security controls1234.
Which of the following is the reason for designing the Consensus Assessments Initiative Questionnaire (CAIQ)?
Cloud users can use CAIQ to sign statement of work (SOW) with cloud access security
brokers (CASBs).
Cloud service providers can document roles and responsibilities for cloud security.
Cloud service providers can document their security and compliance controls.
Cloud service providers need the CAIQ to improve quality of customer service
The reason for designing the Consensus Assessments Initiative Questionnaire (CAIQ) is to help cloud service providers document their security and compliance controls. The CAIQ is a survey provided by the Cloud Security Alliance (CSA) that consists of a set of yes/no questions that correspond to the controls of the Cloud Controls Matrix (CCM), which is a cybersecurity framework for cloud computing. The CAIQ allows cloud service providers to demonstrate their security posture and compliance status to potential customers and auditors, as well as to identify any gaps or risks that need to be addressed. The CAIQ also enables cloud customers to assess the security capabilities of different cloud service providers and compare them based on their needs and requirements123.
The other options are not directly related to the question. Option A, cloud users can use CAIQ to sign statement of work (SOW) with cloud access security brokers (CASBs), is incorrect because CAIQ is not a contract or an agreement, but a questionnaire that provides information about the security controls of a cloud service provider. A statement of work (SOW) is a document that defines the scope, deliverables, and terms of a project or service. A cloud access security broker (CASB) is a software tool or service that acts as an intermediary between cloud users and cloud service providers, providing visibility, data security, threat protection, and compliance4. Option B, cloud service providers can document roles and responsibilities for cloud security, is incorrect because CAIQ is not designed to document roles and responsibilities, but security and compliance controls. Roles and responsibilities for cloud security are defined by the shared responsibility model, which outlines how the security tasks and obligations are divided between the cloud service provider and the cloud customer5. Option D, cloud service providers need the CAIQ to improve quality of customer service, is incorrect because CAIQ is not a measure of customer service quality, but a measure of security control transparency. Customer service quality refers to how well a cloud service provider meets or exceeds the expectations and satisfaction of its customers6. References :=
The PRIMARY objective for an auditor to understand the organization's context for a cloud audit is to:
determine whether the organization has carried out control self-assessment (CSA) and validated audit reports of the cloud service providers.
validate an understanding of the organization's current state and how the cloud audit plan fits into the existing audit approach.
validate the organization's performance effectiveness utilizing cloud service provider solutions.
validate whether an organization has a cloud audit plan in place.
According to the ISACA Cloud Auditing Knowledge Certificate Study Guide, the primary objective for an auditor to understand the organization’s context for a cloud audit is to validate an understanding of the organization’s current state and how the cloud audit plan fits into the existing audit approach1. The auditor should consider the organization’s business objectives, strategies, risks, and opportunities, as well as the regulatory and contractual requirements that apply to the organization’s use of cloud services. The auditor should also assess the organization’s cloud maturity level, governance structure, policies and procedures, roles and responsibilities, and existing controls related to cloud services. The auditor should then align the cloud audit plan with the organization’s context and ensure that it covers the relevant scope, objectives, criteria, and methodology.
The other options are not the primary objective for an auditor to understand the organization’s context for a cloud audit. Option A is a possible audit procedure, but not the main goal of understanding the organization’s context. Option C is a possible audit outcome, but not the main purpose of understanding the organization’s context. Option D is a possible audit finding, but not the main reason for understanding the organization’s context. References:
Which of the following is the FIRST step of the Cloud Risk Evaluation Framework?
Analyzing potential impact and likelihood
Establishing cloud risk profile
Evaluating and documenting the risks
Identifying key risk categories
The first step of the Cloud Risk Evaluation Framework is to identify key risk categories. Key risk categories are the broad areas or domains of cloud security and compliance that may affect the cloud service provider and the cloud service customer. Key risk categories may include data security, identity and access management, encryption and key management, incident response, disaster recovery, audit assurance and compliance, etc. Identifying key risk categories helps to scope and focus the cloud risk assessment process, as well as to prioritize and rank the risks based on their relevance and significance. Identifying key risk categories also helps to align and map the risks with the applicable standards, regulations, or frameworks that govern cloud security and compliance12.
Analyzing potential impact and likelihood (A) is not the first step of the Cloud Risk Evaluation Framework, but rather the third step. Analyzing potential impact and likelihood is the process of estimating the consequences or effects of a risk event on the business objectives, operations, processes, or functions (impact), as well as the probability or frequency of a risk event occurring (likelihood). Analyzing potential impact and likelihood helps to measure and quantify the severity or magnitude of the risk event, as well as to prioritize and rank the risks based on their impact and likelihood12.
Establishing cloud risk profile (B) is not the first step of the Cloud Risk Evaluation Framework, but rather the second step. Establishing cloud risk profile is the process of defining and documenting the expected level of risk that an organization is willing to accept or tolerate in relation to its cloud services (risk appetite), as well as the actual level of risk that an organization faces or encounters in relation to its cloud services (risk exposure). Establishing cloud risk profile helps to determine and communicate the objectives, expectations, and responsibilities of cloud security and compliance, as well as to align and integrate them with the business strategy and goals12.
Evaluating and documenting the risks © is not the first step of the Cloud Risk Evaluation Framework, but rather the fourth step. Evaluating and documenting the risks is the process of assessing and reporting on the effectiveness and efficiency of the controls or actions that are implemented or applied to prevent, avoid, transfer, or accept a risk event (risk treatment), as well as identifying and addressing any gaps or issues that may arise (risk monitoring). Evaluating and documenting the risks helps to ensure that the actual level of risk is aligned with the desired level of risk, as well as to update and improve the risk management strategy and plan12. References :=
Which of the following is the MOST significant difference between a cloud risk management program and a traditional risk management program?
Virtualization of the IT landscape
Shared responsibility model
Risk management practices adopted by the cloud service provider
Hosting sensitive information in the cloud environment
The most significant difference between a cloud risk management program and a traditional risk management program is the shared responsibility model. The shared responsibility model is the division of security and compliance responsibilities between the cloud service provider and the cloud service customer, depending on the type of cloud service model (IaaS, PaaS, SaaS). The shared responsibility model implies that both parties have to collaborate and coordinate to ensure that the cloud service meets the required level of security and compliance, as well as to identify and mitigate any risks that may arise from the cloud environment123.
Virtualization of the IT landscape (A) is a difference between a cloud risk management program and a traditional risk management program, but it is not the most significant one. Virtualization of the IT landscape refers to the abstraction of physical IT resources, such as servers, storage, network, or applications, into virtual ones that can be accessed and managed over the internet. Virtualization of the IT landscape enables the cloud service provider to offer scalable, flexible, and efficient cloud services to the cloud service customer. However, virtualization of the IT landscape also introduces new risks, such as data leakage, unauthorized access, misconfiguration, or performance degradation123.
Risk management practices adopted by the cloud service provider © are a difference between a cloud risk management program and a traditional risk management program, but they are not the most significant one. Risk management practices adopted by the cloud service provider refer to the methods or techniques that the cloud service provider uses to identify, assess, treat, monitor, and report on the risks that affect their cloud services. Risk management practices adopted by the cloud service provider may include policies, standards, procedures, controls, audits, certifications, or attestations that demonstrate their security and compliance posture. However, risk management practices adopted by the cloud service provider are not sufficient or reliable on their own, as they may not cover all aspects of cloud security and compliance, or may not align with the expectations or requirements of the cloud service customer123.
Hosting sensitive information in the cloud environment (D) is a difference between a cloud risk management program and a traditional risk management program, but it is not the most significant one. Hosting sensitive information in the cloud environment refers to storing or processing data that are confidential, personal, or valuable in the cloud infrastructure or platform that is owned and operated by the cloud service provider. Hosting sensitive information in the cloud environment can offer benefits such as cost savings, accessibility, availability, or backup. However, hosting sensitive information in the cloud environment also poses risks such as data breaches, privacy violations, compliance failures, or legal disputes123. References :=
Which of the following types of risk is associated specifically with the use of multi-cloud environments in an organization?
Risk of supply chain visibility and validation
Risk of reduced visibility and control
Risk of service reliability and uptime
Risk of unauthorized access to customer and business data
In multi-cloud environments, organizations use cloud services from multiple providers. This can lead to challenges in maintaining visibility and control over the data and services due to the varying management tools, processes, and security controls across different providers. The complexity of managing multiple service models and the reliance on different cloud service providers can reduce an organization’s ability to monitor and control its resources effectively, thus increasing the risk of reduced visibility and control.
References = The information aligns with the principles outlined in the CCAK materials, which emphasize the unique challenges of auditing the cloud, including ensuring the right controls for confidentiality, integrity, and accessibility, and mitigating risks such as those associated with multi-cloud environments12.
To assist an organization with planning a cloud migration strategy to execution, an auditor should recommend the use of:
enterprise architecture (EA).
object-oriented architecture.
service-oriented architecture.
software architecture
To assist an organization with planning a cloud migration strategy to execution, an auditor should recommend the use of enterprise architecture (EA). EA is a holistic approach to aligning the business and IT objectives, processes, and resources of an organization. EA helps to define the current and future state of the organization, identify the gaps and opportunities, and design the roadmap and governance for the cloud migration. EA also helps to ensure that the cloud migration is consistent with the organization’s vision, mission, values, and strategy, and that it meets the requirements of the stakeholders, customers, and regulators. EA is part of the Cloud Control Matrix (CCM) domain GRC-01: Enterprise Risk Management, which states that "The organization should have a policy and procedures to identify, assess, manage, and monitor risks related to cloud services."1 References := CCAK Study Guide, Chapter 2: Cloud Governance, page 25
Which of the following cloud service provider activities MUST obtain a client's approval?
Destroying test data
Deleting subscription owner accounts
Deleting test accounts
Deleting guest accounts
Deleting subscription owner accounts is an activity that MUST obtain a client’s approval in the context of cloud service provider activities. Subscription owner accounts are critical as they hold the ownership and control over the resources and services within a cloud subscription. Deleting these accounts can have significant implications, including loss of access, control, and potential data loss. Therefore, it is essential for a cloud service provider to seek explicit approval from the client before proceeding with such an action to ensure transparency, maintain trust, and avoid any unintended consequences.
References:
A cloud auditor observed that just before a new software went live, the librarian transferred production data to the test environment to confirm the new software can work in the production environment. What additional control should the cloud auditor check?
Approval of the change by the change advisory board
Explicit documented approval from all customers whose data is affected
Training for the librarian
Verification that the hardware of the test and production environments are compatible
The cloud auditor should check if there is explicit documented approval from all customers whose data is affected by the transfer of production data to the test environment. This is because production data may contain sensitive or personal information that is subject to privacy and security regulations, such as the General Data Protection Regulation (GDPR) or the Health Insurance Portability and Accountability Act (HIPAA). Therefore, using production data for testing purposes without the consent of the data owners may violate their rights and expose the organization to legal and reputational risks. This is also stated in the Cloud Controls Matrix (CCM) control DSI-04: Production / Non-Production Environments12, which is part of the Data Security & Information Lifecycle Management domain. The CCM is a cybersecurity control framework for cloud computing that can be used by cloud customers to build an operational cloud risk management program.
The other options are not directly related to the question. Option A, approval of the change by the change advisory board, refers to the process of reviewing and authorizing changes to the system or software before they are implemented in the production environment. This is a good practice for ensuring the quality and reliability of the system or software, but it does not address the issue of using production data for testing purposes. Option C, training for the librarian, refers to the process of providing adequate education and awareness to the staff who are responsible for managing and transferring data between different environments. This is a good practice for ensuring the competence and accountability of the staff, but it does not address the issue of obtaining consent from the data owners. Option D, verification that the hardware of the test and production environments are compatible, refers to the process of ensuring that the system or software can run smoothly and consistently on both environments. This is a good practice for ensuring the performance and functionality of the system or software, but it does not address the issue of protecting the privacy and security of the production data. References :=
Which of the following is a direct benefit of mapping the Cloud Controls Matrix (CCM) to other international standards and regulations?
CCM mapping enables cloud service providers and customers alike to streamline their own compliance and security efforts.
CCM mapping entitles cloud service providers to be listed as an approved supplier for tenders and government contracts.
CCM mapping entitles cloud service providers to be certified under the CSA STAR program.
CCM mapping enables an uninterrupted data flow and in particular the export of personal data across different jurisdictions.
Mapping the Cloud Controls Matrix (CCM) to other international standards and regulations allows cloud service providers (CSPs) and customers to align their security and compliance measures with a broad range of industry-accepted frameworks. This alignment helps in simplifying compliance processes by ensuring that fulfilling the controls in the CCM also satisfies the requirements of the mapped standards and regulations. It reduces the need for multiple assessments and streamlines the compliance and security efforts, making it more efficient for both CSPs and customers to demonstrate adherence to various regulatory requirements.
References = The benefits of CCM mapping are discussed in resources provided by the Cloud Security Alliance (CSA), which detail how the CCM’s controls are aligned with other security standards, regulations, and control frameworks, thus aiding organizations in their compliance and security strategies12.
When an organization is using cloud services, the security responsibilities largely vary depending on the service delivery model used, while the accountability for compliance should remain with the:
cloud user.
cloud service provider. 0
cloud customer.
certification authority (CA)
According to the ISACA Cloud Auditing Knowledge Certificate Study Guide, the cloud customer is the entity that retains accountability for the business outcome of the system or the processes that are supported by the cloud service1. The cloud customer is also responsible for ensuring that the cloud service meets the legal, regulatory, and contractual obligations that apply to the customer’s business context1. The cloud customer should also perform due diligence and risk assessment before selecting a cloud service provider, and establish a clear and enforceable contract that defines the roles and responsibilities of both parties1.
The cloud user is the entity that uses the cloud service on behalf of the cloud customer, but it is not necessarily accountable for the compliance of the service1. The cloud service provider is the entity that makes the cloud service available to the cloud customer, but it is not accountable for the compliance of the customer’s business context1. The certification authority (CA) is an entity that issues digital certificates to verify the identity or authenticity of other entities, but it is not accountable for the compliance of the cloud service2. References:
The Cloud Octagon Model was developed to support organizations':
risk treatment methodology.
incident detection methodology.
incident response methodology.
risk assessment methodology.
The Cloud Octagon Model was developed to support organizations’ risk assessment methodology. Risk assessment is the process of identifying, analyzing, and evaluating the risks associated with a cloud computing environment. The Cloud Octagon Model provides a logical approach to holistically deal with security aspects involved in moving to the cloud by introducing eight dimensions that need to be considered: procurement, IT governance, architecture, development and engineering, service providers, risk processes, data classification, and country. The model aims to reduce risks, improve effectiveness, manageability, and security of cloud solutions12.
References:
In audit parlance, what is meant by "management representation"?
A person or group of persons representing executive management during audits
A mechanism to represent organizational structure
A project management technique to demonstrate management's involvement in key
project stages
Statements made by management in response to specific inquiries
Management representation is a term used in audit parlance to refer to the statements made by management in response to specific inquiries or through the financial statements, as part of the audit evidence that the auditor obtains. Management representation can be oral or written, but the auditor usually obtains written representation from management in the form of a letter that attests to the accuracy and completeness of the financial statements and other information provided to the auditor. The management representation letter is signed by senior management, such as the CEO and CFO, and is dated the same date of audit work completion. The management representation letter confirms or documents the representations explicitly or implicitly given to the auditor during the audit, indicates the continuing appropriateness of such representations, and reduces the possibility of misunderstanding concerning the matters that are the subject of the representations12.
Management representation is not a person or group of persons representing executive management during audits (A), as this would imply that management is not directly involved or accountable for the audit process. Management representation is not a mechanism to represent organizational structure (B), as this would imply that management representation is a graphical or diagrammatic tool to show the hierarchy or relationships within an organization. Management representation is not a project management technique to demonstrate management’s involvement in key project stages ©, as this would imply that management representation is a method or practice to monitor or report on the progress or outcomes of a project.
Which of the following is an example of financial business impact?
A distributed denial of service (DDoS) attack renders the customer’s cloud inaccessible for 24 hours, resulting in millions in lost sales.
A hacker using a stolen administrator identity brings down the Software of a Service (SaaS)
sales and marketing systems, resulting in the inability to process customer orders or
manage customer relationships.
While the breach was reported in a timely manner to the CEO, the CFO and CISO blamed
each other in public, resulting in a loss of public confidence that led the board to replace all
A DDoS attack renders the customer’s cloud inaccessible for 24 hours, resulting in millions in lost sales is an example of financial business impact. Financial business impact refers to the extent of damage or harm that a threat can cause to the financial objectives and performance of the organization, such as revenue, profit, cash flow, or market share. A DDoS attack can cause a significant financial business impact by disrupting the normal operations and transactions of the organization, leading to loss of sales, customers, contracts, or opportunities. According to a report by Kaspersky, the average cost of a DDoS attack for small and medium-sized businesses (SMBs) was $123,000 in 2019, while for enterprises it was $2.3 million.1 Therefore, it is important for organizations to implement appropriate security measures and contingency plans to prevent or mitigate the effects of a DDoS attack. References := The Future of Finance and the Global Economy: Facing Global … - IMF2; Kaspersky: Cost of a DDoS Attack1
Which of the following is MOST important to ensure effective cloud application controls are maintained in an organization?
Control self-assessment (CSA)
Third-party vendor involvement
Exception reporting
Application team internal review
Exception reporting is crucial for maintaining effective cloud application controls within an organization. It involves monitoring and reporting deviations from standard operating procedures, which can indicate potential security issues. This proactive approach allows organizations to address vulnerabilities promptly before they can be exploited. Exception reporting is a key component of a robust security posture, as it provides real-time insights into the operational effectiveness of controls and helps maintain compliance with security policies.
References = The importance of exception reporting is highlighted in best practices for cloud security, which emphasize the need for continuous monitoring and immediate response to any anomalies detected in cloud applications
What type of termination occurs at the initiative of one party and without the fault of the other party?
Termination without the fault
Termination at the end of the term
Termination for cause
Termination for convenience
Termination for convenience is a contractual provision that allows one party to unilaterally terminate the contract without the fault of the other party. This type of termination does not require the terminating party to prove that the other party has failed to meet their obligations or is at fault in any way. Instead, it is often used to end a contract when it is no longer in the best interest of the terminating party to continue, for reasons that may include changes in business strategy, financial considerations, or other external factors.
References = The concept of termination for convenience is commonly found in various contractual agreements and is a standard clause in government contracts, allowing the government to terminate a contract when it is deemed to be in the public interest. While the search did not yield specific CCAK documents detailing this type of termination, it is a well-established principle in contract law and is likely covered under the broader topic of contract management within the CCAK curriculum.
When developing a cloud compliance program, what is the PRIMARY reason for a cloud customer
To determine the total cost of the cloud services to be deployed
To confirm whether the compensating controls implemented are sufficient for the cloud
services
To determine how those services will fit within its policies and procedures
To confirm which vendor will be selected based on compliance with security requirements
When developing a cloud compliance program, the primary reason for a cloud customer to determine how those services will fit within its policies and procedures is to ensure that the cloud services are aligned with the customer’s business objectives, risk appetite, and compliance obligations. Cloud services may have different characteristics, features, and capabilities than traditional on-premises services, and may require different or additional controls to meet the customer’s security and compliance requirements. Therefore, the customer needs to assess how the cloud services will fit within its existing policies and procedures, such as data classification, data protection, access management, incident response, audit, and reporting. The customer also needs to identify any gaps or conflicts between the cloud services and its policies and procedures, and implement appropriate measures to address them. By doing so, the customer can ensure that the cloud services are used in a secure, compliant, and effective manner12.
References:
TESTED 29 Mar 2024
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